EXPRESS DELIVERY AVAILABLE -  FREE RETURN IN NORWAY WITHIN 14 DAYS  -  SECURE PAYMENT - DHL EXPRESS

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Shipping information

Shipping information Norway:

Service: Bring (DHL Express available for additional cost)

Delivery: 1-3 days *

*Kindly note that delivery time commence from the date of dispatch

We ship your order no later than the day after the order is received. 

Please note that we are not able to deliver to P.O Box addresses.

Delivery times are provided only as guidelines, and does not take into account possible delays caused by payment authorization or stock availability. 

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International shipping information

Service: DHL EXPRESS

Please note that we are not able to deliver to P.O Box addresses.

DDP—Our orders are shipped to on a DDP (Delivery Duty Paid) basis on listet countries, which means that all relevant import taxes and duties will be included in the final checkout-price.

 Europe

Delivery Time: 1-3 days

Important information

Order Tracking: Once your order has left us, you will receive an email containing an air waybill number to track its progress online.

Our shipping partner, DHL, offers you the flexibility to make changes to your delivery while your purchase is on its way to you. You will receive an SMS / E-mail notification after your order has been dispatched, follow the link provided and choose from a range of options including:

—Rescheduling your delivery for a nominated day
—Placing your shipment on hold if you are away from home
—Arranging to collect your order from a DHL service point

Delivery times are provided only as guidelines, and does not take into account possible delays caused by payment authorization or stock availability.

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Return and Exchange

Please note that we have a 14 days return policy. In order to create a pleasant shopping experience, we operate with an easy return procedure.

In advance of the return, please read information boxes below that are relevant to you (Domestic/Norwegian order vs International order)

NB All purchases made online on brgn.com must be returned through sales@brgn.com. 

After notifying us, we would ask you to follow these steps:

Norway/Domestic: 

1. Send us an email at Sales@brgn.com for return label

2. Make sure the products are in the same condition in which they were delivered to you, with all identification tags, packaging and seal still attached. If you are unsure whether we will accept your return; please see the important information section underneath for a complete list of criteria.

3. To return your order, please seal the package properly and put your received return label on the outside of the package. Deliver it at your local post office/mail-in-store (Bring).

International:

1. Make sure the products are in the same condition in which they were delivered to you, with all identification tags, packaging and seal still attached. 

2. Send us a mail to sales@brgn.com with your return request. Once your return has been approved you will receive a a return-shipping label.

Once your return has been approved and you have received the return papers yo have to do the following:

3. Place the item(s) in the original shipping box/bag, or any other solid carton box/bag. Close the box/bag and tape it securely. Print and fill out the return-form sent to you by mail and put this along with the product. NB: It is important that you write down your order number, name, e-mail and reason for the return.

4. Print out the return-shipping label and documents received after contacting us by mail. Place the return-shipping label on the box over the prior delivery information. Remember to ask for your return-receipt with tracking number, or else BRGN will not be responsible for the return shipment to our warehouse.

5. Contact DHL when this is done and schedule a pick-up suitable for you. The return will be traceable and insured until it has reached our distribution center.

6. If your return is accepted upon arrival at our distribution center, your return will be handled/refunded within 14 days from time of arrival. NB: The return delivery fee of 200 NOK (20 USD/GBP) will NOT be refunded. Any items that are being returned must be in perfect condition without any visible signs or damage, and must have the original label attached. Returns are closely inspected upon delivery and we reserve the right to refuse any returns that do not match with these criteria.

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Quality guarantee
If an item received is classified as faulty and was received damaged, you must contact us within 7 days of receipt.

If the item(s) have a manufacturing fault that occurred within a 12-month time frame after purchase,
please contact us immediately.

To find out if On Demand Delivery (ODD) is available in your country, visit ondemand.dhl.com.

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SIZE CHART

MEASUREMENTS SHOULD BE TAKEN DIRECTLY ON YOUR BODY

WOMANS XS S M L XL
HEIGHT 158-162 162-166 166-170 170-174 174-178
CHEST 78-84 84-90 90-96 96-102 102-108
WAIST 63-69 69-75 75-81 81-87 87-93
HIP 86-92 92-98 98-104 104-110 110-116

 

MENS S M L XL
HEIGHT 172-176 176-180 180-184 184-188
CHEST 88-94 94-102 102-110 110-116
WAIST 78-84 84-92 92-100 100-106
HIP 88-94 94-102 102-110 110-116

 

SHOES EU UK US CM
Please note: a bit small in size  37 4 6.5 23.5
About 1/2 size smaller. 38 5 7.5 24.5
39 5.5 8 25
40 6 8.5 25.5
41 7 9.5 26.5